Last Updated: October 2024

At Platinum Graphic Design, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us through our website, social media, or other communication channels related to our graphic design services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, phone number, and other contact details provided when you inquire about or request our design services.
• Project Information: Details about your design project, including your preferences, branding guidelines, and any files or materials you share with us for the creation of designs.
• Transaction Information: Billing details, payment information, and records of transactions for our design services.
• Technical Information: Information about your device, browser type, IP address, and usage patterns on our website.

2. How We Use Your Information

We use the information we collect to:

• Communicate with you about your design project and provide necessary updates.
• Deliver the graphic design services you requested.
• Process payments and manage contracts or agreements.
• Improve our services, website, and customer experience.
• Send promotional materials, special offers, or portfolio updates, with your consent.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:

• With trusted service providers who help us deliver our services (e.g., hosting platforms, payment processors), provided they agree to keep your information confidential.
• When required by law or to protect the rights, property, or safety of Platinum Graphic Design, our clients, or others.

4. Data Security

We take reasonable precautions to protect your personal information and the design project files you share with us. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access and Review: Request access to the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to legal or contractual requirements.

6. Use of Design Files and Materials

We respect the confidentiality of your design project and ensure that any files, branding materials, or proprietary information shared with us are kept private. Design files we create may be featured in our portfolio or promotional materials, but only with your prior consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on our website with the revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Platinum Graphic Design

Phone: +601139116368
Email: vince_ee@hotmail.com